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Recruitment Consultant (Birmingham & Manchester) – £18,000 – £20,000 + Benefits

  • Job Type: Permanent
  • Location: Birmingham & Manchester
  • Market: Recruitment
  • Starting Salary: £18,000 – £20,000 (£30,000 OTE) + Benefits

Job Description

The main purpose of the job is to adopt a service led approach in identifying and developing business opportunities through providing specialist recruitment services to clients and candidates in order to meet client’s recruitment needs whilst generating revenue.

Business Development:

  • Demonstrate excellent market knowledge; engage in sales and business development activity to achieve revenue targets and impact GP growth
  • Identify target clients and key contacts within your market to enable you to build your business and maximise opportunities through building trusted professional relationships
  • Create and maintain business records within the global sales databases to ensure most up to date customer information is captured
  • Build an in-depth understanding of our clients, their sector, business and their on-going recruitment needs, in order to provide relevant and tailored services
  • Generate business from client companies, within a competitive environment, using sales techniques such as canvassing, quality marketing and effective networking, whilst striving to deliver world class service to achieve customer loyalty
  • Understand the end to end sales process, the key roles played by support services and view efficient delivery of all aspects of the cycle of service (from admin through to sales and aftercare) as equally important in providing a world class service

Customer Relationship Management:

  • Build valuable, mutually beneficial, long-term client and candidate relationships through regular face to face engagement, spending time on client site and significant networking; ensuring valuable contribution to the customer
  • Provide consultative advice to clients and candidates on the recruitment process (based on your Sector / Market knowledge) to achieve seamless and efficient process experience for all parties
  • Provide excellent on-boarding and after-care services (e.g. monitoring calls, query handling and after-placement meetings); placing importance on the voice of the customer to continuously improve our services
  • Manage the customer’s expectations; clearly articulates our proposition and service attributes; justifying our approach and services
  • Actively seek customer feedback (surveys, testimonials) to drive continuous service improvement

Sales & Marketing: 

  • Promote yourself and your service offerings via client and candidate meetings, sales marketing and social media in a proactive and professional manner
  • Understand your client’s short/medium term recruitment needs using skilled questioning techniques such as “Fact Finding / Needs Analysis (FFNA)” as well as longer term goals and requirements through regular engagement
  • Attract and interview candidates with the appropriate skills to match client vacancies and marketing to potential employers in a targeted and professional manner
  • Use skilful questioning to collate quality information and generate leads
  • Coordinate client and candidate interview arrangements and feedback; demonstrating awareness of the customer journey during each interaction
  • Negotiate pay / salary rates and finalising employment offers between client, candidates and any relevant service providers
  • Meet performance standards that may relate to the number of candidates placed, a value to be billed to clients or sales leads generated that create business pipeline and world class service

The Company

Our client specialises in providing recruitment solutions to businesses across a wide variety of industry sectors, boasting a unique portfolio of recruitment brands. Their strategy of market specialisation, organic growth and homegrown management has given them over 25 years of continuous profitability and seen them grow to become a world leader in their field with over 40 offices operating across 15 countries.

Key Attributes

Successful candidates will have:

  • A strong desire to work within a recruitment environment (not Human Resources)
  • Knowledge of the relevant recruitment sector or market
  • Strong IT skills in the use of relevant applications
  • Strong planning and organisational skills with a proven ability to prioritise tasks & projects
  • Effective communication skills
  • Excellent interpersonal skills and relationship skills
  • Previous experience in a sales and/or customer-led environment
  • Previous experience of working in a target driven and service orientated organisation

Other Benefits

Much of our client’s success is attributed to their ‘work hard, play hard’ mantra and they are quick to recognise service, effort and achievement. A small selection of the benefits that they offer employees include:

  • Flexi-time
  • Great Office Environments
  • Incentive Trips Abroad
  • International Opportunities
  • Rapid Progression
  • Regular Team Nights Out

If you would like to apply for this particular role please send your CV to with the subject title ‘Recruitment Consultant Featured’.

  • 26 Sep, 2019
  • William Morris

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